Get Message

Retrieve detailed information about a specific message by its internal ID.

Returns additional fields compared to the list endpoint, including status_message, ref_message_id, url, and staff_id.

Required Scope: messages:read

Path Parameters

Parameter	Type	Required	Description
`id`	integer	Yes	Internal message record ID

Field	Type	Description
`id`	integer	Message record ID
`interaction_id`	integer\|null	Chat interaction ID
`sender_id`	string\|null	Sender phone number or ID
`type`	string\|null	Message type (text, template, image, video, etc.)
`message`	string\|null	Message content (may contain HTML for template messages)
`status`	string\|null	Delivery status (sent, delivered, read, failed)
`status_message`	string\|null	Status description or error message
`message_id`	string\|null	WhatsApp message ID (wamid format)
`ref_message_id`	string\|null	Referenced/replied-to message ID
`url`	string\|null	Media URL (for media messages)
`sent_at`	string	ISO 8601 timestamp (time_sent or created_at)
`is_read`	boolean	Whether message has been read
`staff_id`	integer\|null	Staff member ID who sent (null for API/bot messages)

Status	Error Code	Description
401	`UNAUTHORIZED`	Invalid or missing API token
403	`INSUFFICIENT_SCOPE`	Token missing `messages:read` scope
404	`NOT_FOUND`	Message not found
429	`RATE_LIMIT_EXCEEDED`	Too many requests
500	`INTERNAL_ERROR`	Failed to fetch message

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************